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Puget Sound Software

Ask Leo!

You've heard it before - tech support is expensive. So where do you turn for help when you don't want to spend an arm and a leg? Add Ask Leo! to your list of resources.

Why Ask Leo!? The short answer: for $27 you're getting the benefits of 25 years in the computer industry, 18 of them as a software engineer at Microsoft. You're getting the attention of a $150/hour software engineering and management consultant devoted to your question. Need more data? Have a look at my résumé.

I don't claim to know everything. If I don't know the answer to your question, I'm also good at knowing where to look, or who to ask. If I can't help you, chances are I know someplace or someone who can.

What kind of questions? Or perhaps more importantly, what kind of answers? Have a look at the Ask Leo Blog. It's periodically updated with examples of some of the more general interest questions and answers.

Here's how it works. Type your question in the box below. Remember, the clearer the question, the clearer the answer. Then hit the PayPal "Buy Now" button - your PayPal account will be charged $27 and your question will wing its way to me.

Don't know me from Adam? Just not sure about sending a stranger money? Not impressed with the examples? Okay, fair enough. But here's one answer for free anyway: more resources for getting your questions answered.

For pay services:

Free resources:

Tell them I sent you. And come back any time.

Your Question for Leo:
Your question will also be shown on the next screen, the PayPal payment page.

Important: One question is US$27.00 or the equivalent. I'll acknowledge your question as soon as I receive it via email. I'll try to answer it within 24 hours, but I do have a life, so sometimes it might take a bit longer - I'll try and let you know. If I can't answer your question myself, my answer might be to direct you to other resources that I think can help you further. Not all questions may have answers, and that might be my answer. Note that you're actually paying for my time, not the answer. Use my advice entirely at your own risk. I cannot be held responsible for your actions. Absolutely no refunds.